Newpuk's Privacy Policy — Your information is safe with us

1 Introduction & Scope

Newpuk (referred to as "we", "us", or "the Platform") is a trusted online gaming and betting platform. This Privacy Policy ("Policy") governs the relationship between Newpuk and all its users regarding the collection, use, and protection of personal data.

This Policy applies to Newpuk's website, mobile app, and all other digital services. By using our platform, you are considered to have voluntarily provided information under the terms of this Policy.

Newpuk's Privacy Policy was last updated in January 2026. Any future changes will be published on this page, and registered members will be notified separately for significant updates.

2 What Data We Collect

Newpuk collects the following types of information to improve your experience and operate a secure platform:

3 How We Collect Information

Newpuk collects information through several methods. The primary ones are:

• Directly Provided Information: Information you provide directly during registration, KYC verification, or when contacting customer support.
• Automatically Collected Information: Data collected automatically when you use the platform, through cookies, log files, and tracking technologies.
• From Third Parties: Relevant information from payment providers or identity verification agencies, used solely for verification purposes.
• Public Sources: Information from social media or government databases is used solely for fraud prevention.

Newpuk never collects sensitive information — such as religious beliefs, political opinions, or health data — without your explicit consent.

4 How Your Information Is Used

Collected data is used solely for the following purposes:

• To complete account registration and identity verification.
• To process deposits, withdrawals, and other financial transactions.
• To ensure platform security and detect fraudulent or deceptive activity.
• To create a personalized gaming experience tailored to your preferences.
• To inform you about promotional offers and bonuses (where you have given your consent).
• To comply with legal and regulatory obligations.
• To improve our customer service and resolve your issues effectively.

5 Data Sharing Policy

Newpuk may share your information only in very limited circumstances, and only with the following parties:

• Payment Providers: Limited information required for transaction processing, handled by providers in accordance with their own privacy policies.
• KYC Verification Provider: Only the documents necessary for identity verification, which are not retained after verification is complete.
• Legal Authorities: Information may be disclosed to government authorities in response to a court order or legal obligation.
• Anti-Fraud System: Security-related information shared with specialized fraud prevention systems.

Outside of the cases listed above, Newpuk never shares your data. All service partners are required to adhere to Newpuk's privacy standards.

6 Cookies & Tracking Technologies

Newpuk uses cookies to enhance platform functionality. Cookies are small text files stored on your device that help improve your experience on future visits.

Types of cookies we use:

• Essential Essential Cookies: For login sessions, security tokens, and core platform functionality. The site cannot operate properly without these.
• Optional Performance Cookies: Used to analyze site loading speed and performance. These can be disabled.
• Optional Preference Cookies: To remember your preferred language, theme, and settings.
• Optional Analytics Cookies: For platform usage analysis and improvement. No personally identifiable information is involved.

7 Data Retention Period

Newpuk retains your information for defined periods. The guiding principle is simple — data is kept only for as long as necessary:

• Active Account: All data is retained for as long as your account remains active.
• Closed Accounts: Following account closure, financial records are typically retained for up to 5 years in accordance with legal obligations.
• Transaction History: Financial transaction records may be retained for an extended period in accordance with regulatory guidelines.
• Session Data & Logs: Automatically deleted after 90 days.
• Customer Service Records: Retained for a maximum of 2 years after resolution.

Once the retention period expires, Newpuk securely deletes or anonymizes your data so that you can no longer be identified.

8 Your Data Rights

Every Newpuk member has the right to full control over their own data:

• Right to Access Information

  To find out what data Newpuk holds about you, contact our customer support and submit a request.
• Right to Rectification

  If any of your information is inaccurate, you may request a correction. We will update it within 7 business days.
• Right to Erasure

  After your account is closed and the applicable legal retention period has passed, you may request deletion of your data.
• Right to Object to Processing

  You may object to certain types of data processing, particularly in relation to marketing communications.
• Right to Data Portability

  You may request a copy of your data in a machine-readable format at any time.

To exercise these rights [email protected]Email us at. We will respond within 14 business days.

9 Data Security Measures

Newpuk uses industry-leading technology to protect your data. Our security framework is as follows:

• SSL/TLS Encryption: 256-bit encryption is applied to all data transmissions.
• Two-Factor Authentication (2FA): An additional layer of security is applied to account logins.
• Firewall & DDoS Protection: Server-level protection against cyber attacks is active.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Restricted Access: Only authorized personnel can access the required information.
• Data Backup: Regular backups are maintained on secure, encrypted servers.

10 Child Protection Policy

Newpuk strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect or store any data from minors.

If we have reason to believe a user is under 18, their account will be suspended immediately and the associated data deleted. If you believe your child has registered on Newpuk, please contact us right away.

11 Changes to the Privacy Policy

Newpuk may update this Privacy Policy from time to time. Depending on the nature of the changes, we will take the following steps:

• Minor Changes: This page will be updated and the "Last Updated" date will be revised accordingly.
• Significant Changes: Registered members are notified in advance by email.
• Major Changes: A notice is posted on the platform and fresh consent is obtained.

Continued use of the platform after a policy change constitutes your acceptance of the updated policy.

12 Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our Data Privacy Team:

We take every concern seriously and remain committed to protecting your privacy at all times.